Journal of Management Research and Analysis

Print ISSN: 2394-2762

Online ISSN: 2394-2770


Journal of Management Research and Analysis (JMRA) open access, peer-reviewed quarterly journal publishing since 2014 and is published under auspices of the Innovative Education and Scientific Research Foundation (IESRF), aim to uplift researchers, scholars, academicians, and professionals in all academic and scientific disciplines. IESRF is dedicated to the transfer of technology and research by publishing scientific journals, more...

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Bayavanda Chinnappa and Karunakaran: Human resource competencies and roles in India


The 1990s were a wake up call for the human resource profession. The changing scenario of Liberations, Privatizations and Globalizations era the changing nature of the employment relationship in the 1990s and new competencies and roles required of HR professionals to be successful in the new environment. HR professionals know the new demands on them and competencies and roles required to be successful in this new environment.1 However on the supply side, i.e., management institutes and other professional bodies, there is a need for a systematic description of new competencies and role requirements so that efforts can be made to best prepare the next generation of H R Practitioners. This paper is a step in the direction of finding out the competencies and roles perceived as important by HR practitioners in India.

Methods and Materials

A systematic search was conducted to understand the sets of competencies and roles required by H R managers to perform successfully in the context of changing business environment. Important reports and articles were used for reference.

Results, Analysis and Discussion

The evolution of personnel function in India goes back to early 1920s when the Tata group implemented employee welfare measures like provident and leave rules. The Trade Union Act of 1926 gave formal recognition to the worker unions. The Royal Commission of 1932 recommended the appointment of labor officers. After independence, the Factories Act of 1948 outlined the welfare measures for workers as also the roles and responsibilities of labor welfare officers. All these developments laid the foundation of personnel function in India. In the 1950s, two professional bodies namely, Indian Institute of Personal Management (IIPM) and National Institute of Labour Management (NILM) were set up. In the 1960s, the scope of personnel function began to expand beyond the welfare aspects with three areas of labor welfare, Industrial relations and personnel administration developing as the constituent roles of the emerging profession. In the 1970s, the focus of the personnel function shifted towards greater organizational efficiency and effectiveness issues. In the 1980s, issues like human resource management (HRM) and human resource development (HRD) started invading the domain of personnel function.2 The setting up of two professional bodies like National Human Resource Development Network (NHRDN) in 1985 and academy of HRD (AHRD) in 1990 further augmented the evolution of personnel function. These two bodies accelerated the shift of personnel function towards the human resources management and development orientation. Firms across the country responded by adopting HRM/HRD nomenclature for their personnel function and appointed professionals to head these functions. After initiation of economic reforms in 1991, there is an increased pressure and expectation from the HR function that if plays a strategic role and become an active player in achieving the corporate goals. Further, the recent liberalization of economic policies and the increased level of competition by overseas firms have put a lot of pressure on the human resources function in domestic firms to prepare and develop their employees, so that these firms are able to compete with overseas firms in skills, efficiency and effectiveness.3 The inclination of firms, which have come under pressure from economic liberalization, has been to look for an answer to human resource development rather than to human resource management. Thus is turn has made the human resource management as a center-stage function and HR practitioner a key player in facilitating development of competitive advantage through people. As a result of this, HR practitioner is expected to possess new set of competencies for performing new role expectations, however, no empirical work has been carried out in the Indian context to identify the new competencies and roles required to be a successful HR practitioner in the emerging economic environment. The recent changes in the competitive and economic framework has resulted in a lot of debate regarding the relevance of existing competencies of HR managers in the new millennium and new competencies required to cope with emerging challenges. rao 1990, had developed a checklist of HR competencies grouped under three categories namely; Professional knowledge, Professional skill, and Personal attitudes and values.4 Marquardt and Engel1993 identified 16 competencies that HR Practitioners need to be effective in cross-cultural settings. These include broadly, respect for other cultures, tolerance of ambiguity, commitment to HR principles and practices, initiative, and a sense of humor. They further argued that even among domestic HR practitioners, many are ignorant about their own firm’s corporate cultures-their histories, rituals, structures, strategies, communication processes and symbols.1


In the business context, HR professionals who would have likely to succeed today, expected to play new roles, and to be able to play those roles, they need new competencies. As a result of the Human Resource Competency analysis, in India, greater understanding of the competencies needed by HR professionals and agendas needed by HR departments to affect business performance is quite relevant and updated.

Source of Funding


Conflict of Interest




D S Saini P Budhwar Human Resource Management in IndiaRes Gate 200413610.4324/9780203157053


L Bassi S Chenney M Van Buren Training industry trendsTrain Dev1997115151


P Budhwar P Sparrow Evaluating levels of strategic integration and devolvement of human resource management in India Int J Hum Resour Manag199715498933510.1080/095851997341568


The Changing Human Resources Function. Report Number 950.1965138


© This is an open access article distributed under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.

Article type

Short Communication

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Authors Details

T Bayavanda Chinnappa, N Karunakaran

Article History

Received : 23-04-2021

Accepted : 03-05-2021

Available online : 03-07-2021

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