Journal of Management Research and Analysis

Print ISSN: 2394-2762

Online ISSN: 2394-2770

CODEN : JMRABX

Journal of Management Research and Analysis (JMRA) open access, peer-reviewed quarterly journal publishing since 2014 and is published under auspices of the Innovative Education and Scientific Research Foundation (IESRF), aim to uplift researchers, scholars, academicians, and professionals in all academic and scientific disciplines. IESRF is dedicated to the transfer of technology and research by publishing scientific journals, research content, providing professional’s membership, and conducting conferences, seminars, and award programs. With more...

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Original Article


Article page

163-167


Authors Details

Nidhi Mathur, Nimmi Agarwal, Rahul Saxena*


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Unpacking the stress-satisfaction-Performance triangle in the IT workforce


Original Article

Author Details : Nidhi Mathur, Nimmi Agarwal, Rahul Saxena*

Volume : 11, Issue : 3, Year : 2024

Article Page : 163-167

https://doi.org/10.18231/j.jmra.2024.027



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Abstract

Background: The booming Information Technology (IT) sector has led to high job stress due to intense workloads and technological changes worldwide. Examining the relationship between job stress, satisfaction, and performance is vital for employee well-being and productivity in IT industry.
Materials and Methods: The primary objective of this research was to analyse how job stress and job satisfaction collectively impact job performance in IT sector employees of Delhi-NCR. IT professionals (n=255) working in service-based company from various roles and experience levels were recruited. Participants' perceived levels of job stress, job satisfaction, and job performance using validated scales.
Results: Through statistical analyses, it was observed that higher levels of job satisfaction will be associated with lower job stress and enhanced job performance. Conversely, elevated job stress is expected to correlate with decreased job satisfaction and diminished job performance. The demographic and work-related variables of the study added context to these findings by elucidating personal experiences, working conditions, communication, and contextual factors that may moderate these relationships.
Conclusion:  By exploring the multifaceted connections between job stress, job satisfaction, and job performance, this study provides a valuable insight that can inform evidence-based practices for fostering healthier and more productive work environments in the IT industry.


Keywords: Performance, Job satisfaction, IT sector, Occupational stress, Organizational psychology


How to cite : Mathur N, Agarwal N, Saxena R, Unpacking the stress-satisfaction-Performance triangle in the IT workforce. J Manag Res Anal 2024;11(3):163-167

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